Terms of service
TERMS OF SERVICE
Last Updated: August 12, 2026
These Terms of Service (“Terms”) govern your access to and use of the website, products, and services offered by Lady Sif’s Den of Inequity (“Lady Sif’s Den,” “we,” “us,” or “our”).
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms together with our Privacy Policy, Shipping Policy, Refund & Return Policy, and Legal Policy & Disclaimer.
If you do not agree to these Terms, do not use our website or services.
1. ADULTS ONLY
Lady Sif’s Den is an adult-oriented retail store intended solely for persons 18 years of age or older.
By using our website or placing an order, you represent that:
• You are at least 18 years old
• You are legally permitted to view and purchase the products offered
• Your use and purchase of our products complies with applicable federal, state, and local law
We reserve the right to refuse or cancel an order when we reasonably believe a transaction violates applicable law or these Terms.
2. ELIGIBILITY TO USE THE STORE
You may use our website only for lawful purposes.
You may not use our website if doing so would violate any law, regulation, court order, contractual obligation, or third-party right applicable to you.
3. PRODUCTS
Lady Sif’s Den sells adult, intimate, personal-care, apparel, accessory, novelty, and related products.
We make reasonable efforts to provide accurate product descriptions, images, specifications, materials, sizing, colors, ingredients, features, and other information.
However, product information may be supplied by manufacturers, distributors, or third-party suppliers and may occasionally contain errors or become outdated.
Manufacturers may also change packaging, materials, colors, ingredients, dimensions, or other product details without advance notice.
We reserve the right to correct inaccurate product information when discovered.
4. PRODUCT AVAILABILITY
Product availability may change without notice.
Because we operate primarily as a dropshipping retailer, inventory information may depend on third-party suppliers and may change between the time a product is displayed and the time an order is processed.
If a purchased product becomes unavailable, we may:
• Cancel the affected item
• Offer an alternative if you agree
• Issue a refund
• Provide another appropriate resolution
We will not substitute a different product without your approval.
5. PRICING
Prices are displayed in U.S. dollars unless otherwise stated.
We may change prices at any time before an order is placed.
We make reasonable efforts to ensure pricing is accurate, but pricing or promotional errors may occur.
If an obvious or material pricing error affects an order, we may contact you to correct the issue and, where legally permitted, cancel the affected transaction.
If payment has already been collected for an order we cancel, the appropriate amount will be refunded.
6. ORDERS
Submitting an order does not guarantee acceptance.
We reserve the right, where permitted by law, to refuse, limit, or cancel an order for reasons including:
• Product unavailability
• Pricing or listing errors
• Suspected fraud
• Payment problems
• Shipping restrictions
• Legal restrictions
• Abuse of store policies
• Technical errors
• Supplier or fulfillment issues
If we cancel a paid order, we will issue the appropriate refund.
7. PAYMENT
You agree to provide current, complete, and accurate billing and payment information.
Payments may be processed by Shopify and third-party payment providers.
You authorize the applicable payment provider to charge the payment method selected during checkout for your order and any applicable taxes, shipping, or other disclosed charges.
We do not guarantee that every payment method will always be available.
8. SALES TAX
Applicable taxes may be calculated and collected at checkout as required by law.
You are responsible for any taxes or obligations applicable to your purchase that are not collected by us where permitted by law.
9. SHIPPING
Shipping is governed by our Shipping Policy.
Lady Sif’s Den currently ships within the United States only.
Because products may be fulfilled by different suppliers, one order may arrive in multiple packages, on different dates, or through different carriers.
Estimated delivery dates are estimates unless expressly stated otherwise.
10. DROPSHIPPING & THIRD-PARTY FULFILLMENT
Lady Sif’s Den operates primarily as a dropshipping retailer.
This means some products may be stored, packaged, and shipped directly by third-party suppliers, distributors, warehouses, or fulfillment providers.
By placing an order, you acknowledge that fulfillment may involve third-party partners.
These partners may receive limited information necessary to fulfill and deliver your order in accordance with our Privacy Policy.
11. DISCREET PACKAGING
We work to maintain discreet fulfillment standards whenever reasonably available.
Packaging may vary because different suppliers or fulfillment partners may handle different products.
We do not guarantee that every package will use identical packaging or labeling.
Please review our Shipping Policy for additional details.
12. RETURNS & REFUNDS
Returns, exchanges, refunds, damaged items, defective products, and incorrect shipments are governed by our Refund & Return Policy.
Because many products sold by Lady Sif’s Den are intimate or personal-use items, some products may become non-returnable once opened, used, worn, or removed from protective or hygiene packaging.
Nothing in these Terms limits non-waivable rights provided by applicable law.
13. ORDER CANCELLATIONS
We begin processing orders as quickly as reasonably possible.
You may request cancellation by contacting us, but we cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment.
If cancellation is no longer possible, any available return will be handled under our Refund & Return Policy.
14. CUSTOMER ACCOUNTS
If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.
You are responsible for activity occurring through your account unless the activity results from circumstances for which applicable law makes us responsible.
You agree to notify us promptly if you believe your account has been compromised.
We may suspend or terminate accounts used for fraud, abuse, unlawful activity, or material violations of these Terms.
15. ACCURATE INFORMATION
You agree to provide accurate information when:
• Creating an account
• Placing an order
• Providing billing details
• Providing shipping information
• Contacting customer service
• Submitting a return or refund request
You are responsible for reviewing order details before completing checkout.
16. PROHIBITED USE
You may not use our website or services to:
• Violate applicable law
• Commit fraud
• Attempt unauthorized access to systems or accounts
• Introduce malware or harmful code
• Interfere with website security or functionality
• Scrape, harvest, or extract data in an unauthorized manner
• Impersonate another person
• Submit knowingly false claims
• Abuse our return, refund, chargeback, or promotional systems
• Infringe intellectual-property rights
• Harass, threaten, or abuse others
• Use purchased products for unlawful purposes
We may restrict access or refuse service where reasonably necessary to protect the store, customers, service providers, or legal interests.
17. PRODUCT USE & RESPONSIBILITY
Products sold by Lady Sif’s Den must be used lawfully and according to manufacturer instructions.
You are responsible for:
• Reading product warnings
• Following care and cleaning instructions
• Using compatible accessories and lubricants
• Properly charging or storing products
• Selecting products appropriate for your circumstances
• Discontinuing use if irritation, injury, or adverse reaction occurs
Products should not be modified or used in a manner inconsistent with their intended purpose.
18. NOT MEDICAL ADVICE
Information provided through our website is for general informational purposes only.
Nothing on our website constitutes medical advice, diagnosis, or treatment.
If you have a medical condition, injury, allergy, sensitivity, are pregnant, use implanted medical devices, take medications, or have another concern that may affect product use, consult an appropriate healthcare professional before using a product.
19. MANUFACTURER WARRANTIES
Some products may include manufacturer warranties.
Any manufacturer warranty is subject to that manufacturer’s terms.
Lady Sif’s Den may assist with warranty information when reasonably available, but we do not independently create or expand a manufacturer warranty unless expressly stated.
Applicable consumer rights remain unaffected.
20. REVIEWS, FEEDBACK & USER CONTENT
If you submit a review, testimonial, image, feedback, comment, or other content to us, you represent that:
• You have the right to submit it
• It does not violate applicable law
• It does not infringe another person’s rights
• It is not fraudulent or intentionally misleading
You grant Lady Sif’s Den a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute submitted content for business, marketing, promotional, and operational purposes, subject to applicable law and our Privacy Policy.
We are not required to publish every submission.
We may remove or decline content that is unlawful, abusive, deceptive, offensive, irrelevant, or otherwise inappropriate for our store.
21. INTELLECTUAL PROPERTY
The Lady Sif’s Den website and our original content may include protected intellectual property, including:
• Brand names
• Logos
• Graphics
• Written content
• Website design
• Collection names
• Original photography
• Marketing materials
You may not copy, reproduce, distribute, republish, modify, or commercially exploit our proprietary content without permission except as permitted by law.
Third-party trademarks, manufacturer images, brand names, and other materials remain the property of their respective owners.
22. THIRD-PARTY SERVICES
Our website may rely on or link to third-party services, including:
• Shopify
• Payment processors
• Shipping carriers
• Suppliers
• Fulfillment providers
• Analytics providers
• Advertising platforms
• Customer-service tools
We do not control independent third-party services.
Your use of those services may be subject to their own terms and privacy practices.
23. THIRD-PARTY LINKS
Our website may contain links to external websites.
We are not responsible for the content, security, accuracy, privacy practices, or availability of third-party websites.
A link does not necessarily mean we endorse every aspect of the linked service.
24. WEBSITE AVAILABILITY
We do not guarantee uninterrupted or error-free access to the website.
We may temporarily suspend, modify, or restrict access because of:
• Maintenance
• Security concerns
• Technical failures
• Service-provider outages
• Updates
• Legal requirements
• Circumstances outside our reasonable control
25. WEBSITE CHANGES
We may update, modify, discontinue, or replace website features, products, descriptions, content, or services when reasonably necessary.
We are not required to maintain every product, page, feature, or promotion indefinitely.
26. PROMOTIONS & DISCOUNTS
Promotions, discount codes, offers, and special pricing may be subject to additional terms.
Unless otherwise stated:
• Discounts have no cash value
• Discounts may not be combined
• Discounts may have eligibility requirements
• Offers may expire
• Promotions may be changed or withdrawn before an eligible order is placed
We reserve the right to reject fraudulent or abusive use of promotional offers.
27. GIFT CARDS
If gift cards are offered, they are subject to any additional terms displayed at purchase and applicable law.
Gift cards may not be redeemed for cash except where required by law.
28. FRAUD PREVENTION
We may use automated or manual fraud-prevention tools.
Orders may be delayed, reviewed, declined, or canceled where there is a reasonable concern regarding fraud, unauthorized payment use, account compromise, or other suspicious activity.
We may request reasonable additional information to verify a transaction.
29. CHARGEBACKS & PAYMENT DISPUTES
If you believe there is a problem with a charge or order, we encourage you to contact us first so we have an opportunity to investigate.
Nothing in these Terms prevents you from exercising legitimate rights through your bank, payment provider, or applicable law.
We may contest fraudulent or abusive disputes using relevant order, payment, shipment, tracking, delivery, and communication records.
30. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Lady Sif’s Den will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to use of our website, services, or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Nothing in these Terms waives any non-waivable consumer right or remedy.
31. ASSUMPTION OF RISK
You acknowledge that some products require responsible use and may involve inherent risks when misused.
You assume responsibility for using products according to instructions and for selecting products appropriate for your individual circumstances.
This provision does not waive liability that cannot lawfully be waived.
32. INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, or expenses resulting from:
• Your unlawful use of our website
• Your intentional misuse of products
• Your material violation of these Terms
• Your infringement of another person’s rights
• Fraudulent conduct
This provision does not require you to indemnify Lady Sif’s Den for liability that cannot legally be transferred.
33. PRIVACY
Our collection and use of personal information are governed by our Privacy Policy.
By using the website, you acknowledge that personal information may be processed as described in that policy.
34. ELECTRONIC COMMUNICATIONS & TEXT MESSAGING
By using our website or contacting us electronically, you consent to receive transactional communications electronically where permitted by law.
Transactional communications may include:
- Order confirmations
- Shipping and delivery notices
- Refund notices
- Account notices
- Customer-service communications
- Responses to text messages you send to us
- Other communications relating to a transaction or request you initiated
- Policy or service notices where required
Customer-Service Text Messages
If you contact Lady Sif’s Den by text message, you consent to receive text-message responses related to your inquiry, order, account, or customer-service request.
Message and data rates may apply depending on your mobile carrier and service plan.
Marketing & Promotional Text Messages
Where offered, you may separately choose to receive marketing or promotional text messages from Lady Sif’s Den.
Marketing messages may include information about:
- Sales and promotions
- Discount codes and special offers
- New products or collections
- Product recommendations
- Store announcements
- Other promotional content
Consent to receive marketing text messages is not a condition of purchasing any product or service from Lady Sif’s Den.
Providing your telephone number for billing, shipping, delivery, account creation, fraud prevention, customer service, or another non-marketing purpose does not by itself constitute consent to receive marketing text messages.
If you separately opt in to marketing text messages, message frequency may vary. Message and data rates may apply.
You may withdraw your consent to marketing text messages at any time by replying STOP to a marketing message. You may reply HELP for assistance or contact us using the information provided below.
Carriers are not liable for delayed or undelivered messages.
We may change, suspend, or discontinue our text-messaging program where permitted by law.
Your consent to receive marketing text messages is governed by the consent presented to you when you opt in and applicable law.
35. GOVERNING LAW
To the extent permitted by applicable law, these Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.
Nothing in this provision deprives a consumer of protections that cannot lawfully be waived under applicable law.
36. DISPUTES
Before filing a formal legal claim, we encourage customers to contact us so the issue can be reviewed and, where possible, resolved informally.
Nothing in these Terms requires arbitration or waives the right to participate in a class action unless a separate legally enforceable agreement expressly provides otherwise.
37. SEVERABILITY
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.
The remaining provisions will continue in effect.
38. NO WAIVER
Failure to enforce any provision of these Terms on one occasion does not waive our right to enforce that provision later.
39. ASSIGNMENT
You may not assign your rights or obligations under these Terms without our consent where such restriction is permitted by law.
We may transfer our rights and obligations in connection with a merger, sale, restructuring, financing, or transfer of all or part of the business.
40. ENTIRE AGREEMENT
These Terms, together with the policies incorporated by reference, form the agreement governing your use of Lady Sif’s Den.
Our applicable store policies include:
• Privacy Policy
• Shipping Policy
• Refund & Return Policy
• Legal Policy & Disclaimer
If a specific policy addresses a subject in greater detail, that specific policy will control that subject to the extent permitted by law.
41. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes in our business, services, legal obligations, or website practices.
The current version will be posted with an updated “Last Updated” date.
Changes apply prospectively unless applicable law requires otherwise.
42. CONTACT US
Questions regarding these Terms, our services, or our text-messaging program may be directed to:
Lady Sif’s Den of Inequity
Email: info@ladysifsden.com
Text: (702) 847-1170
Nevada, United States